The Effects of Ethical Leadership on Work Engagement, Intrapreneurship, and Service Innovation Behaviour: Sample of Chambers of Commerce and Industry

Özsungur, Fahri

Purpose–Themainpurposeofthisstudyistorevealtheeffectsofethicalleadershiponworkengagement, intrapreneurshipandservice innovationbehaviorwithaqualitativemethodbasedonsocial exchange theory.Thus, itispossibletoobtainknowledgeontheculturalstructureofthechambersofcommerceand industry. Design/methodology/approach–Thesampleof thestudyconsistedof568employees inchambersof commerceandindustryaffiliatedtotheUnionofChambersandCommodityExchangesofTurkeyoperatingin Turkey.Aphenomenologicalresearchmethodwasadoptedinthisresearch.Fouropen-endedquestionswere askedtotheparticipants.Acodingprocess(conceptualization,classification,componentanalysis)wasusedin dataanalysis. Findings–Accordingtothequalitativeanalysisresults, findingsshowedtheassociationbetweenethical leadership,workengagement,intrapreneurshipands...