Impact of Crowded Restaurant Perception on Affectivity and Behavioral Intentions

Th is research aims to assess the infl uence of restaurant customers' perceived crowdedness on their behavioral intentions. Th e data were collected via a questionnaire developed based on the literature. Obtained 459 questionnaires were analyzed using explanatory and confi rmatory factor analysis and structural equation modeling methods. It was determined that perception of human crowdedness impacted behavioral intentions in a positive manner, while the perception of spatial crowdedness had a negative infl uence. Th erefore, fi ndings show that perceived human crowdedness does not infl uence aff ectivity, whereas spatial crowdedness has a negative eff ect on it

The effects of stress and managers behaviour on the job satisfaction and organisational citizenship behaviour of hotel employees

Kale, Anıl

Hotel business’ organizational success depends heavily on the employees’ performance because of its labor-intensive structure. In the industry, levels of employees stress and manager behaviors directly affect the employees’ behaviors. Th ese effects could be either negative (turnover intentions, absenteeism, deteriorated performance etc.) or positive (job satisfaction, organizational commitment and organizational citizenship behavior etc.). This study, performed in hotel businesses, delved into investigation of managers’ support and feedback behaviors to employees perceptions of hindrance and challenge stress job satisfaction and organizational citizenship behavior of the employees. The purpose of this study was to determine the impacts of hindrance and challenge stress and managers’ suppo...

The effect of sensation seeking on holiday preference: A comparison among domestic tourists according to their level of change seeking

Tourists’ holiday preferences may change with changing consumption habits and various impulses, such as sensation seeking and change seeking. Th erefore, this study aims to determine the eff ect of domestic tourists’ sensation seeking on their holiday preferences according to their level of change seeking. A questionnaire was developed based on previous literature and data were collected among domestic tourists who inhabit the Adana city center and who had holiday at least once a year. Overall, data from 1,580 respondents entered the data analysis stage. Using stepwise clustering, participants were divided into two groups: high level of change seekers and low level of change seekers. It was found that individuals who had high level of change seeking attitudes displayed more sensatio...