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| Yazarlar | Akmaz, Abdullah Kale, Anıl |
| Kurum Dışı Yazarlar | Akmeşe, Halil |
| Tek Biçim Adres (URI) | https://hdl.handle.net/20.500.14114/9025 |
| Yayın Türü | Makale |
| Yayın Yılı | 2021 |
| Yayıncı | Turkish Online Journal of Qualitative Inquiry |
| Dergi Adı | Turkish Online Journal of Qualitative Inquiry |
| Konu Başlıkları | Halal Tourism Halal Hotel Covid-19 Consumer Expectations |
| İndekslenen Platformlar | Scopus |
Socio-economicchangesthatoccurredwiththeeffectofglobalizationnaturallyaffectedbusinessesas well.Undoubtedly,oneofthemostimportantofthesechangesistheformationofaconsumer-oriented structure instead of product and profit-oriented models with the increase in value given to the consumer. It is a very important necessity for businesses to determine the expectations of the consumers and to provide products and services accordingly and to produce solutions in accordance with the expectations. In the study, it was aimed to determine consumer expectations in halal concept hotel businesses after the Covid-19 pandemic process and to put forward suggestions on the subject. In this context, this study, which was carried out as a qualitative research, examined the consumer expectations, customer opinions and demographic variables of 26 local tourists who stay in halal concept hotel establishments serving in Turkey and intend to stay in the next period.As a result of the study, according to the statements of the participants, it was determined that in the Covid-19 process, consumers focused heavily on hygiene and cleanliness in room services, food and beverage services, reactive services such as pool, sauna and other entertainmentservices.
- Fakülteler
- Turizm Fakültesi
- Rekreasyon Yönetimi Bölümü
|
Eser Adı dc.title |
A Research To Determine The Expectations of Consumers From Halal Concept Hotel Operations In The Covid-19 Process |
|---|---|
|
Yazarlar dc.contributor.author |
Akmaz, Abdullah |
|
Yazarlar dc.contributor.author |
Kale, Anıl |
|
Kurum Dışı Yazarlar dc.contributor.other |
Akmeşe, Halil |
|
Yayıncı dc.publisher |
Turkish Online Journal of Qualitative Inquiry |
|
Yayın Türü dc.type |
Makale |
|
Özet dc.description.abstract |
Socio-economicchangesthatoccurredwiththeeffectofglobalizationnaturallyaffectedbusinessesas well.Undoubtedly,oneofthemostimportantofthesechangesistheformationofaconsumer-oriented structure instead of product and profit-oriented models with the increase in value given to the consumer. It is a very important necessity for businesses to determine the expectations of the consumers and to provide products and services accordingly and to produce solutions in accordance with the expectations. In the study, it was aimed to determine consumer expectations in halal concept hotel businesses after the Covid-19 pandemic process and to put forward suggestions on the subject. In this context, this study, which was carried out as a qualitative research, examined the consumer expectations, customer opinions and demographic variables of 26 local tourists who stay in halal concept hotel establishments serving in Turkey and intend to stay in the next period.As a result of the study, according to the statements of the participants, it was determined that in the Covid-19 process, consumers focused heavily on hygiene and cleanliness in room services, food and beverage services, reactive services such as pool, sauna and other entertainmentservices. |
|
Kayıt Giriş Tarihi dc.date.accessioned |
2026-01-06 |
|
Yayın Yılı dc.date.issued |
2021 |
|
Açık Erișim Tarihi dc.date.available |
2026-01-06 |
|
Dil dc.language.iso |
eng |
|
Konu Başlıkları dc.subject |
Halal Tourism |
|
Konu Başlıkları dc.subject |
Halal Hotel |
|
Konu Başlıkları dc.subject |
Covid-19 |
|
Konu Başlıkları dc.subject |
Consumer Expectations |
|
Atıf İçin Künye dc.identifier.citation |
Akmaz, A., Kale, A., & Akmeşe, H. (2021). A research to determine the expectations of consumers from halal concept hotel operations ın the COVID-19 process. Turkish Online Journal of Qualitative Inquiry (TOJQI) 12(9), 1057-1075. |
|
Haklar dc.rights |
Turkish Online Journal of Qualitative Inquiry |
|
ISSN dc.identifier.issn |
1309-6591 |
|
İlk Sayfa dc.identifier.startpage |
1057 |
|
Son Sayfa dc.identifier.endpage |
1075 |
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Dergi Adı dc.relation.journal |
Turkish Online Journal of Qualitative Inquiry |
|
Dergi Sayısı dc.identifier.issue |
9 |
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Dergi Cilt dc.identifier.volume |
12 |
|
Tek Biçim Adres (URI) dc.identifier.uri |
https://tojqi.net/index.php/journal/article/view/5812 |
|
Tek Biçim Adres (URI) dc.identifier.uri |
https://hdl.handle.net/20.500.14114/9025 |
|
İndekslenen Platformlar dc.source.database |
Scopus |
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